FREE SHIPPING ON U.S. ORDERS OVER US$100
Shipping status
We try our best to send out your packages on time every day! That means all orders received before 2pm (PT/California time) on a business day will be shipped out that same day! Otherwise, your order will be shipped the next business day. Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.
INTERNATIONAL CUSTOMERS PLEASE NOTE: If you select the Standard shipping option, there could be delays up to 3-4 business days from the time of dispatch (when you receive your tracking email) to when the courier collects the parcel. Please consider this when placing your order as transit times are estimated based on the pick up date. Express packages are picked up every day.
Delivery time
Once a package has left our warehouse we have very little control over it. Please note that delivery times listed above are only estimations. Hello Molly is not responsible for any delays caused by the carrier, especially during high-volume periods. Hello Molly can never guarantee a delivery date.
If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.
If you have not received your package within 7 business days (USA or Australia) or 30 business days (all other countries) of placing the order, email info@hellomolly.com with your Full Name and Order Number and we'll look into the matter immediately!
Shipping costs by total order value (USD)
| United States | $0-70 | $70-100 | $100+ |
|---|---|---|---|
| Standard est. delivery 2-6 business days | $10 | $5 | FREE |
| 2 Business Days | $20 | $20 | $15 |
| Next Business Day | $25 | $25 | $25 |
| United States | Standard est. delivery 2-6 business days | 2 Business Days | Next Business Day |
|---|---|---|---|
| $0-70 | $10 | $20 | $25 |
| $70-100 | $5 | $20 | $25 |
| $100+ | FREE | $15 | $25 |
Shipping to the rest of the world
| Country | Express Est. Transit Time | Express Shipping Cost | Standard Est. Transit Time | Standard Shipping Cost |
|---|---|---|---|---|
| Canada | 1-2 business days | 10 CAD over 160 CAD or 15 CAD | 10-15 business days | FREE over 160 CAD or 7 CAD |
| France | 2-4 business days | 10 EUR over 130 EUR or 14 EUR | 10-15 business days | FREE over 130 EUR or 7 EUR |
| Germany | 2-4 business days | 10 EUR over 130 EUR or 14 EUR | 10-15 business days | FREE over 130 EUR or 7 EUR |
| Hong Kong | 3-4 business days | FREE over 1200 HKD or 60 HKD | Not Available | Not Available |
| Italy | 2-4 business days | 10 EUR over 140 EUR or 14 EUR | 10-15 business days | FREE over 140 EUR or 7 EUR |
| Japan | 3-4 business days | FREE over 19000 JPY or 1750 JPY | Not Available | Not Available |
| Mexico | 1-4 business days | 250 over 2900 MXN or 300 MXN | 10-15 business days | FREE over 2900 MXN or 200 MXN |
| Netherlands | 3-4 business days | 10 EUR over 140 EUR or 14 EUR | 10-15 business days | FREE over 140 EUR or 7 EUR |
| Norway | 2-4 business days | FREE over 2000 NOK or 100 NOK | Not Available | Not Available |
| Saudi Arabia | 2-4 business days | FREE over 900 SAR or 40 SAR | Not Available | Not Available |
| Singapore | 3-4 business days | FREE over 190 SGD or 10 SGD | Not Available | Not Available |
| Spain | 2-4 business days | 10 EUR over 140 EUR or 14 EUR | 10-15 business days | FREE over 140 EUR or 7 EUR |
| Sweden | 2-4 business days | FREE over 1700 SEK or 100 SEK | Not Available | Not Available |
| United Arab Emirates | 2-4 business days | FREE over 600 AED or 45 AED | Not Available | Not Available |
| United Kingdom | 2-3 business days | 8 GBP over 120 GBP or 12 GBP | 10-15 business days | FREE over 120 GBP or 5 GBP |
*All other countries: Shipping cost and estimated transit times will be displayed at checkout.
Taxes & Duties
Please note taxes and duties may be charged for international orders.
All applicable customs and import duties and fees will be displayed at checkout.
